
Shipping & Returns
Shipping Policy
Purchased items should be shipped from Tampa, Florida within 14 business days of the order, although it can be sooner than that if it is not an exclusive design or a pre-order. At the time of purchase, we will specify at the time of release if it is a pre-order, or if the item is back-ordered for longer than the initial 2 weeks period. Please allow 5-7 business days from the original ship date for your delivery to arrive (USA ONLY).
If you still have not received your purchase after 1 week of your order shipping out (USA), please e-mail defiantpresentsllc@gmail.com or @DefiantPresents on Instagram and provide your order confirmation and number for an update.
Return & Exchange Policy
We gladly accept returns and exchanges within a 14-day window from the original purchase. To be eligible for a return or exchange, your item must be unused and in the same condition, and packaging that you received it. Some goods may be exempt from being returned such as future sale items, items purchased with a discount code, and exclusive/limited time drops. A return can only be initiated (1) one time per each original order number. Sorry, we do not accept a double return (returning an item that you received by exchange.) Your original shipping cost will not be refunded. To start your return, email defiantpresentsllc@gmail.com.